Best Small Business CRM


Are you a small business?  Having trouble getting the right CRM for managing your customers?

ETHODE is in this position right now.  We are having trouble managing leads, and projects coming down the PIPE.  This week we spend some time trying to find the best remotely hosted (SaaS) CRM companies out there.  We found a good list but the winner is clearly Capsule CRM.

Here is a complete list of online Saas CRM's that we tried.

Why Did We Choose Capsule?

It's easy.  They have an outstanding feature set.  This feature set is not limited to paying versions, and has all the tools a small business needs to get off of the ground with a CRM system.  There are no hidden costs, nothing to install and everything to gain.  This system just works well.  Looks nice, has a great interface and has a GREAT free pricing structure up too 250 clients which is by far the most we've seen.  On top of this, they do NOT, I repeat DO NOT limit the number of "opportunities" in the system on the free account making this PERFECT for those with less than 250 clients.

Absolutely a huge FAN of Capsule, now I just need to enter in all of my clients and integrate it with my Freshbooks account.  Oh yeah did I mention we use Freshbooks here at ETHODE?  Also, an OUTSTANDING service for accounting, couldn't live without it.

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Near the Cleveland, Akron or Medina area and want to stop by our office? Let us know and we'll get the coffee and whiteboards ready. :)